MTN is not interested in sales
<p>From the 13/05 I've tried unsuccessfully to take out a contract. I contacted MTN asking about a deal and got a response from Nontethelelo Ncube apologising for any inconvenience? Obviously my email wasn't read. Tried again, this time Net****ungulu Zwivhuya said direct outbound would phone me. They never did. I eventually submitted info on the phonefinder website on Monday. Got not response within 48 hours. Filed a complaint with phonefinder and then MTN actually phoned. Went through the security check blah blah blah, and when I said I wanted to port my number I was told by the consultant she can't help me and I would have to go into a store. Seriously? How backwards is MTN? Do sales really mean that little to you? Are you now big enough that you just don't care?</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
