KK
Khunou K

1 reviews | Active since May 2011

13 Feb 2021, 12:06

MTN IS not in touch with its consumers

I have had a contract with mtn which is a business line and never really had a serious issue until i saw a deal that would have changed my heart only for it to change my view on the company. They advertised a 10" tablet at R325pm for 25G,upon my application i was told its an error and they will sort it our as the deal scans at R375. 7 days later with no fruitful results, i decide that i will loose out on the R1200 for the duration of the contract and eat a humble pie as a customer today the 13th i am told that actually none of the deals exist. The only thing they can do is 2gig at R299pm like what on earth is that. The attitude by the sales person Sanele was even worse as he just said i must know that yellow printers and mtn are different companies as if its common knowledge never mind that i don't even know who yellow printers is. This was so disappointing as we pridw ourselves with SA companies and the need to support each other.. I am disgusted by far

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