MC
Mathuto C
1 reviews | Active since May 2019
22 May 2019, 13:47
Mtn is not helping
My cell phone was ****** and I tried to call Mtn to blacklist it they wanted imei number of which I don't have and the person is pretending to be my son and calling people to ask for the money and Mtn is not helping me to blacklist the phone
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MTN South Africa's replyOfficial
23 May 2019, 08:48Good day Mathuto,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, the phone has been blacklisted.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, the phone has been blacklisted.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply23 May 2019, 08:48
Official
Good day Mathuto,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, the phone has been blacklisted.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, the phone has been blacklisted.
We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,