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shanelle van der berg
1 reviews | Active since Sept 2012
31 Aug 2023, 07:43
MTN is NOT a win
MTN messed up by ending my plan and emailing me that I'm being migrated to a new plan, but the email had someone else's number. After a month of no response to my various emails, I finally managed to cancel my contract for 2 numbers. Since the migration to prepaid, one of the numbers is now RICA barred! This is absolutely unacceptable service - I have been with MTN my whole life and now clearly need to change service providers.
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shanelle van der berg's updateReviewer Update
16 Dec 2023, 06:23It has been 5 months of trying to cancel my contracts with MTN, and I just received another invoice... For no services rendered by MTN, and without a contractual basis since I revoked my consent in July. This feelsa lot like theft. I am at a loss, and will seek legal advice.
svdb
shanelle van der berg's update16 Dec 2023, 06:23
Reviewer Update
It has been 5 months of trying to cancel my contracts with MTN, and I just received another invoice... For no services rendered by MTN, and without a contractual basis since I revoked my consent in July. This feelsa lot like theft. I am at a loss, and will seek legal advice.