MTN IS ****MING CLIENTS

Outstanding amount: R5,340.00...MTN is taking people for a ride , I have called and been transfered to all the MTN departments spending hours on the phone, some idiot/s from MTN decided that i must pay a Router(device) , a router that i was told to return to any MTN store for me to be able to upgrade to Shesha 600 package ,i returned the router last year around 29 July 2025.

I then called again to do the uograde as the router was taken back and the uograde was done few month later i was told that i must pay 5k for that router because i didnt return it, told the agent the router was returned gave out the reference number she asked for RMI number i gave it to her.

The lady confirmed that it shows on the system that it was returned ,but because i was charged already i must pay the money and claim it back, what nonsense is that ? Now they are sending blacklist threats am nit an idiot , the same way tou charged me , remove it tha charge because you confirmed that you received the device and stop emailing me *******.