1 reviews | Active since Feb 2014
MTN is lying to me.
My is Tshepiso Damane and I have a cellphone contract with MTN. Sometime in January 2025 I was called about some offer which I rejected and then I queried why my bill was not as per contract. Only then I learnt that there was a line for itemised billing, and I requested for it to be removed, and I was assured that it had been removed. Fast forward to March I again contacted MTN complaining about this itemised billing which was still reflecting on my account and the customer service agents (on email) again assured me that it has been removed. I have reviewed the invoices now and guess what, the itemised billing is still there. So who's fooling who here? I find this to be nothing but ****gery and ********* business conduct by MTN. I wonder how many people out the are being billed for this and are not aware.
