SH
Sheynne H
1 reviews | Active since Jan 2018
15 Jan 2018, 14:54
MTN IS LITERALLY USELESS!
I placed a review yesterday (14.01.2018) stating my data is wrong! I took the 40GB data deal you had in December. I am SUPPOSED to get 20GB day and 20GB night. BUT Mtn has messed it up for the 2nd month in a row!! I have been provisioned with 20GB day and 10GB night. WHICH IS WRONG!!!
I want my data fixed! If you people are to *********** to do your job right. And give me the data I am paying for, I WILL SUE!!
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MTN South Africa's replyOfficial
18 Jan 2018, 08:12Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised the data allocation is on the 12th of every month and not the 14th.
We have sent the request to the back end support team to rectify the 10GB night to 20GB night data.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply18 Jan 2018, 08:12
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised the data allocation is on the 12th of every month and not the 14th.
We have sent the request to the back end support team to rectify the 10GB night to 20GB night data.
Kind Regards,
Alice van der Merwe
Best regards,