mM
misha M
1 reviews | Active since Aug 2015
18 Aug 2015, 10:18
MTN is like a bad EX
On the 04/06/15 my contract ended and I contacted MTN to migrate it to prepaid. I received written confirmation at the end of June confirming the migration. In July my account was debited R1500 and in August R 3326. MTN is like a bad ex. I HAVE TERMINATED our relationship now kindly stop deducting money from my account! I've sent numerous emails and made numerous calls...if I am buying prepaid airtime why are you debiting my account?
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MTN South Africa's replyOfficial
04 Sept 2015, 11:47Hello misha_m,
Thank you for your post.
Apologies for the delayed response.
Please note that the amount owed to MTN is for the June 20th invoice and needs to be paid even though your contract has ended.
Kind regards,
Thabang
Thank you for your post.
Apologies for the delayed response.
Please note that the amount owed to MTN is for the June 20th invoice and needs to be paid even though your contract has ended.
Kind regards,
Thabang
MTN South Africa's reply04 Sept 2015, 11:47
Official
Hello misha_m,
Thank you for your post.
Apologies for the delayed response.
Please note that the amount owed to MTN is for the June 20th invoice and needs to be paid even though your contract has ended.
Kind regards,
Thabang
Thank you for your post.
Apologies for the delayed response.
Please note that the amount owed to MTN is for the June 20th invoice and needs to be paid even though your contract has ended.
Kind regards,
Thabang