AR
Andre R
1 reviews | Active since Dec 2018
09 Dec 2018, 08:50
MTN is ***** and ********
I bought a 1 day data bundle with my loyalty points and activated it but instead of using the 1day data bundle mtn still toke my data. I asked them about it in a email and I am still waiting for Kholofelo Sethibela to come back to me .
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MTN South Africa's replyOfficial
10 Dec 2018, 13:32Good day Andre
Thank you for your post.
Please note that we have tried to contact you twice but you were unreachabe. Please advise what time will be most suitable for us to contact you in order to try and assist you further with the above query.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
Please note that we have tried to contact you twice but you were unreachabe. Please advise what time will be most suitable for us to contact you in order to try and assist you further with the above query.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply10 Dec 2018, 13:32
Official
Good day Andre
Thank you for your post.
Please note that we have tried to contact you twice but you were unreachabe. Please advise what time will be most suitable for us to contact you in order to try and assist you further with the above query.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
Please note that we have tried to contact you twice but you were unreachabe. Please advise what time will be most suitable for us to contact you in order to try and assist you further with the above query.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,