MTN IS JUST SO PATHETIC
MTN can really make your life miserable. my mother tried to take a contract with them last year and she was told she owed a certain amount on her previous account so the account was handed over to legal (Norton Lambrianos attorneys) . She contacted legal and was given the settlement amount of which she then settled on the 12/06/2018, She received a settlement letter on the 18/06/2018. it is now 2019 she can not take up any contact with any company because her name is still not cleared. i will never take up a contract with such a company because of this nonsense. PATHETIC!
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MTN South Africa's replyOfficial
07 Feb 2019, 08:50Good day Kgonego
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to call you on the contact number provided here, but the call was answered by your father. He gave me a number to contact you on, but you're not reachable on that number. Please advise if there is any other number I can reach you on.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to call you on the contact number provided here, but the call was answered by your father. He gave me a number to contact you on, but you're not reachable on that number. Please advise if there is any other number I can reach you on.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply07 Feb 2019, 08:50
Official
Good day Kgonego
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to call you on the contact number provided here, but the call was answered by your father. He gave me a number to contact you on, but you're not reachable on that number. Please advise if there is any other number I can reach you on.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to call you on the contact number provided here, but the call was answered by your father. He gave me a number to contact you on, but you're not reachable on that number. Please advise if there is any other number I can reach you on.
Warm regards,Mazwi ZumaComplaints Analyst