MTN IS ***********.

I was trying to do a sim swap for my mother because she got a new sim and the old one couldn't be cut down. So I went to the shop in Cascades to request the sim swap and I was told to wait for 24 hours it would be done, waited and nothing called the call center had to wait for another day still nothing, went back to the shop and nothing, called the call center twice and nothing. I've literally given up and am going to port her number to network that knows what their are doing this is ridiculous.