1 reviews | Active since Aug 2017
MTN is Incompetence and give false promises.
<p>Months ago my wife cellpone contract was suspended due to "Payment not received". ( Witch is untrue ) So we send the proof of payment to someone at customer care and they say it will be sorted. 2 weeks later its happens again and we send proof again. and so it goes on and on and on. They are waisting my time and money. Now my old phone damaged, we are due for an upgrade but due to MTN's incompetence we cant upgrade. We pay every month for years but this is what we get as great clients.</p>
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mike
Complaints Management TeamReference Number: ***8
Thank you for your post,
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Kindly reply with your id number or account number in order for us to investigate and resolve your problem accordingly.
regards
mike
Complaints Management TeamReference Number: ***8