RS
Richard S
1 reviews | Active since Jan 2012
28 May 2015, 16:45
MTN is in Breach of Contract
Its been a solid 3 weeks and still at times I can not phone other numbers from my CONTRACT CELLPHONE to any other network - This is BREACH of CONTRACT. When you do come through to the call centre they tell you to change the Caller ID to SHOW and restart the phone - take out the battery and wait 5 minutes. Done that got the shirt and the Sh@t. Most of my numbers and contacts are with other suppliers - I wonder why ??<br> GET your ACT together - I pay for the service and your SALARY.
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MTN South Africa's replyOfficial
03 Jun 2015, 10:00Hello richardst,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused, rest assured it was not our intention to dissatisfy you in any way.
The matter was escalated through to our network department to investigate and the issue was resolved.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused, rest assured it was not our intention to dissatisfy you in any way.
The matter was escalated through to our network department to investigate and the issue was resolved.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply03 Jun 2015, 10:00
Official
Hello richardst,
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused, rest assured it was not our intention to dissatisfy you in any way.
The matter was escalated through to our network department to investigate and the issue was resolved.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and the inconvenience this may have caused, rest assured it was not our intention to dissatisfy you in any way.
The matter was escalated through to our network department to investigate and the issue was resolved.
Regards,
Lawrence
REQ: ***