MTN is horible
I have cancelled my MTN contract in 2016 only to fined out in 2018 when there was still money deducted over R100.00 then only I got an SMS I am still struggling to get the contract candled and ask for a refund luckily I kept all the References numbers, but now MTN is billing me for I do not know what... no good service MTN is useless and steeling money, Call centre people is not very helpful nor Shop assistance.
I am still busy holding phoning and follow up on them but no answers they do don't come back.
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that our retentions department have logged a credit request for late cancellation ref no:*** we awaiting for approval.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that our retentions department have logged a credit request for late cancellation ref no:*** we awaiting for approval.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,