SJ
Santie J
1 reviews | Active since Feb 2014
04 Aug 2015, 18:26
Mtn is harrassing me with non-stop garbage sms's
MTN is sending me up to 10 sms's per day - the latest one says that if I name the killed Zimbabwean lion correctly, I stand a chance to win R15K. Another sms read \Y'ello! Are you lonely?"This was AFTER I had been \""successfully unsubscribed\"" from their \""marketing list\"". And every time I reply STOP"
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Replies (1)
MTN South Africa's replyOfficial
19 Aug 2015, 09:47Hello Oumakie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply19 Aug 2015, 09:47
Official
Hello Oumakie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***