eB
ethel B
1 reviews | Active since Sept 2013
30 Mar 2020, 12:23
MTN is hacking my contracts
I have a problem with my mtn AGAIN. I didn't subscribed to Lifestyle TV and know they are going deducted R3 per day. This is 4th time it happened. I am so frustrated with MTN. They just don't seem to do their work.
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Replies (1)
MTN South Africa's replyOfficial
30 Mar 2020, 15:53Thank you for your post.
We sincere apologized for any inconvenience caused to you.
MTN is not in control when a client is using the Internet. This is a not a MTN service and cannot be activated on our side. MTN cannot prevent this.
You need to use #136*5# option 4, option 1 to cancel this from your side.
We do not pick up any subscriptions billing on your number.
Kind Regards,
Alice van der Mere
MTN
We sincere apologized for any inconvenience caused to you.
MTN is not in control when a client is using the Internet. This is a not a MTN service and cannot be activated on our side. MTN cannot prevent this.
You need to use #136*5# option 4, option 1 to cancel this from your side.
We do not pick up any subscriptions billing on your number.
Kind Regards,
Alice van der Mere
MTN
Best regards,
MTN South Africa's reply30 Mar 2020, 15:53
Official
Thank you for your post.
We sincere apologized for any inconvenience caused to you.
MTN is not in control when a client is using the Internet. This is a not a MTN service and cannot be activated on our side. MTN cannot prevent this.
You need to use #136*5# option 4, option 1 to cancel this from your side.
We do not pick up any subscriptions billing on your number.
Kind Regards,
Alice van der Mere
MTN
We sincere apologized for any inconvenience caused to you.
MTN is not in control when a client is using the Internet. This is a not a MTN service and cannot be activated on our side. MTN cannot prevent this.
You need to use #136*5# option 4, option 1 to cancel this from your side.
We do not pick up any subscriptions billing on your number.
Kind Regards,
Alice van der Mere
MTN
Best regards,