MTN is ****** great for being useless!!!!!
<p>My tablet has been at MTN since April for repairs. First they tell me its not insured, then they discover the Kimpark branch didnt submit the insurance forms like they were supposed to, then they tell me to come fetch it, then they tell me its still in for repairs, then they call to ask me where should they deliver it, then they call to ask me where the phone is, then they tell me its been at Kimpark since May!! ****** useless Network!! They dont even pick up their phones and when they do they transfer you to this person and that person!! Tlx!! Moleko!! I still dont have my tablet back!</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,