WD
Warren D
1 reviews | Active since Oct 2010
14 Jul 2015, 14:53
MTN is ****ing me from all angles
MTN is still debiting me for my tablet contract after they confirmed that it was changed to prepaid!!! I have ordered and have been waiting for the Huawei Ascend Mate 7 for nearly 3 months now, this is absolutely mental!!! How can it take 3 months to get a phone from you *****s....you are in the cellphone business yet you cant get a cellphone from you guys. Clearly you *****s do not want to run a business and its no wonder your CEO resigned. Fix your **** out quickly!!!!!!
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MTN South Africa's replyOfficial
27 Jul 2015, 09:21Hello Warren123,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** was migrated to prepaid on 2015-06-04 and the last invoice billed for the number is dated 2015-05-20.
Our system shows that the upgrade to the Huawei Ascend 7 was processed on the 2015-07-17.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** was migrated to prepaid on 2015-06-04 and the last invoice billed for the number is dated 2015-05-20.
Our system shows that the upgrade to the Huawei Ascend 7 was processed on the 2015-07-17.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
MTN South Africa's reply27 Jul 2015, 09:21
Official
Hello Warren123,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** was migrated to prepaid on 2015-06-04 and the last invoice billed for the number is dated 2015-05-20.
Our system shows that the upgrade to the Huawei Ascend 7 was processed on the 2015-07-17.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the number *** was migrated to prepaid on 2015-06-04 and the last invoice billed for the number is dated 2015-05-20.
Our system shows that the upgrade to the Huawei Ascend 7 was processed on the 2015-07-17.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda