MTN IS *****ING ME

<p>Greetings. I am a sick Mtn costomer. I have been using Mtn for as long as I remember but lately I am even thinking on changing my network due to bad service and ***** that is been going on. On the 10 of September 2016 bought some airtime for my son to recharge bis via cellphone banking R30 and R50 he only got an sms saying his airtime has been recharged but didnt get the airtime on his phone. Called Mtn call centre no one answered later in the day someone finally answered I was told it technical problems, R30 was returned but I never got back my R50 back I was given some lousy case number and that was the end. I have been calling back with no help on getting back my money. Today I bought R30 airtime. Few seconds later I get an sms saying R10 have been deducted from my account to repay the amount due to X airtime. I have never taken any extra airtime worse when I check my balance is R4. Where is the rest of the balance? This time I will not take this lying down , even if it means I sue Mtn I will. I am sick of this happening over and over again. </p>