DB
Danie B
1 reviews | Active since May 2014
04 Jun 2015, 13:41
MTN is falling apart
MTN is just getting worst every single day. We have not had any reception for almost 3 days now. I went to the Sasolburg MTN branch today and everyone there just pulls up their shoulders. What are we paying for? MTN should pay us for all the business we are loosing because of the pathetic service.
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Replies (1)
MTN South Africa's replyOfficial
10 Jun 2015, 16:43Hello Piet1023,
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand this is frustrating. Please log your details on the link, https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx, this will go to our coverage department for further investigation. Note that you can call them directly on *** or email this directly to them on *** to expedite the process.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand this is frustrating. Please log your details on the link, https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx, this will go to our coverage department for further investigation. Note that you can call them directly on *** or email this directly to them on *** to expedite the process.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Best regards,
MTN South Africa's reply10 Jun 2015, 16:43
Official
Hello Piet1023,
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand this is frustrating. Please log your details on the link, https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx, this will go to our coverage department for further investigation. Note that you can call them directly on *** or email this directly to them on *** to expedite the process.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand this is frustrating. Please log your details on the link, https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx, this will go to our coverage department for further investigation. Note that you can call them directly on *** or email this directly to them on *** to expedite the process.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Best regards,