JN
JJ N
1 reviews | Active since Feb 2019
24 May 2019, 09:17
MTN is failing me
I changed over from Vodacom to MTN, because their signal was so bad. Now I'm experiencing the same problem with MTN, bad connections, poor quality calls, dropped calls, and my data connection has slowed down to about a tenth of the speed I had in the beginning. Maybe I should try TELKOM next.
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Replies (2)
MTN South Africa's replyOfficial
27 May 2019, 09:48Good day
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
MTN South Africa's reply27 May 2019, 09:48
Official
Good day
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
JN
JJ N's updateReviewer Update
28 May 2019, 15:53MTN's speed in answering my complaint is about as fast as their dataspeed - ****** slow :(
JN
JJ N's update28 May 2019, 15:53
Reviewer Update
MTN's speed in answering my complaint is about as fast as their dataspeed - ****** slow :(