PC
Phillip C

1 reviews | Active since Dec 2018

03 Dec 2018, 10:00

Mtn is debiting my account incorrectly

I was sold a phone and contract over the phone. Only to find once I received my purchase, that I was completely mislead. So as per the T & C 's, I returned the purchase within the stipulated 7 days. That was several months ago. I called the relevant call centres, went the relevant mtn direct stores. Apparently it's all done, but Mtn is still debiting my account. When I don't even have a mtn contract or prepaid mobile.

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Dec 2018, 14:34
Official
Good Day Phillip

Thank you for your post.
   
Please accept our apologies for any inconvenience caused.
   
Kindly note we are attending to this matter and will revert to you with feedback.
Warm RegardsBrendah LangaComplaints Management team