IM
Itumeleng M
1 reviews | Active since May 2015
26 Jun 2015, 08:41
MTN is debiting more money from account
I logged a complaint a month ago and MTN called me back to resolve the issue. But after they have assured me that the problem would be sorted out, i got debited for the contract i cancelled twice again.<br> <br> My brother's contract ended in February, I asked that it be cancelled. I continued to be charged for it and when i logged the complain, you refused to refund me, but assured me i wont be charged for it anymore. But last month and this morning I got smses showing you have taken more money than required from my account. Please bring my money back????<br>
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
07 Jul 2015, 11:30Hello Tumzalico,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that an email has been sent to you, please respond so that the line can be cancelled.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that an email has been sent to you, please respond so that the line can be cancelled.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply07 Jul 2015, 11:30
Official
Hello Tumzalico,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that an email has been sent to you, please respond so that the line can be cancelled.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that an email has been sent to you, please respond so that the line can be cancelled.
Thank you
Wenzile Masina
REQ:***
