LdW
Lynette de Witt-Jordaan
1 reviews | Active since Mar 2019
02 Mar 2019, 12:37
MTN is committing *****
MTN is deducting money from my account, and i dont even have a MTN contract, this is an inside **** from MTN and Standardbank, how is it possible to debit money from ones account if you dont even hane any business with MTN. MTN are *****ing people's money, **********ly.
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MTN South Africa's replyOfficial
04 Mar 2019, 08:59 Good day Lynette Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. As per our telephone conversation you have advised that the account was opened **********ly using your documents. Please respond to my email with the required documents and I will assist further. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,
MTN South Africa's reply04 Mar 2019, 08:59
Official
Good day Lynette Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points. As per our telephone conversation you have advised that the account was opened **********ly using your documents. Please respond to my email with the required documents and I will assist further. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management Team
Best regards,