tT
tyrone T

1 reviews | Active since Nov 2010

12 Nov 2020, 07:58

MTN is by far the worst mobile service provider in Africa!! PERIOD!

People must understand that MTN is taking your money without any recourse. They do this by manipulating you in thinking you actually subscribed to a daily subscription which i clearly did not. This costs you anything from R100 upwards per month. Its strange that i subscribed to something i never used? Explain that MTN. Also, popup messages. Check the timing of the popup messages. Its timed in such a way that you will push any button to get to use your phone. And i challenge any reader to give me a one move solution to remove this popup messages. MTN's solutions does not even remove the popup messages and subscriptions. Customer service, please can someone tell me if there is such a department at MTN. I cannot get a single person to talk to me,...except this stupid automated messages that keeps you in a loop. In short, MTN, you are up to no good. Your service levels are none-existent and your work ethics are borderline *****. You are welcome to call.

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