Mtn is bull****!!!
I'm so fed up with MTN I've only had my contract 2 months! They have never debited my acc on the right day it's always a few days later, this month they debited my acc on the 4th and 5th! They debited twice! The call centre staff are not helpful at all! Worse thing I've ever done in my life is move to ****ty Mtn!
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MTN South Africa's replyOfficial
06 Dec 2019, 14:40Good day Radeefa,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch point.
The refund request is logged as per ref no : ***, Banking is waiting for confirmation from Bank that the debit order was successful the a refund will be processed.
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch point.
The refund request is logged as per ref no : ***, Banking is waiting for confirmation from Bank that the debit order was successful the a refund will be processed.
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,
MTN South Africa's reply06 Dec 2019, 14:40
Official
Good day Radeefa,
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch point.
The refund request is logged as per ref no : ***, Banking is waiting for confirmation from Bank that the debit order was successful the a refund will be processed.
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch point.
The refund request is logged as per ref no : ***, Banking is waiting for confirmation from Bank that the debit order was successful the a refund will be processed.
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,