MTN is billing my account for unknown sim number

<p>DESCRIPTION OF CURRENT COMPLAINT <br />I had a contract with MTN which ended on the 22nd February 2017, my contract number was ********** 860. <br />I visited Cresta Mall MTN for cancellation of this contract on exactly date, <br />where MTN staff assisted by login a call with MTN 14 Avenue, and she printed a copy of a call she logged. <br />As far as I know this contract was terminated because the invoice I am getting now is not on ********** 860, <br />now MTN is billing my account with another number which was never in a picture all along. <br />My query is why MTN is billing me with ********** 997 which is a new number now, <br />I had one one contract with MTN which is the one they cancelled. Please assist.</p> <p> </p> <p>DETAILS OF STEPS TAKEN TO RESOLVE <br />I have communicated this frustration with one of MTN staff member by the name of Rhosa Windle, <br />who requested me to go file an Affidavit with SAPS which I did and communicated the documents to her, <br />and also submitted those document to one of the MTN outlets in Midrand CBD, <br />till date she has never responded back to me with at least a Reference Number for me to use for follow ups.</p>