MTN IS BAD

"I am writing to express my disappointment and frustration with the service I have received from MTN recently. Despite being a long-time customer and having upgraded my contract multiple times, I have experienced the worst service ever.

I had agreed to a top-up based data contract, but my statements showed exorbitant amounts. When I inquired, I was informed that my contract was not top-up based, contrary to what I had agreed upon. I was then passed from one agent to another, trying to resolve the issue, but received no helpful assistance.

To make matters worse, I was referred to MONDO, who apparently sold me the contract. Now, my bill is extremely high, and my services have been suspended.

I am extremely dissatisfied and horrified with the current level of service from MTN, which is a far cry from the standard I have come to expect from the company."