MTN IS AS ******* AS THE STATE

Being a +20 year loyal MTN customer counts for nothing. YMD5EA2EFABF7 [#RC***][LDUISHB]

My contract was renewed October 2025. The consultant who called me had a special offer. Get a new Huawei phone and a watch. The phone was delivered but no watch. MTN then informed me that the offer made to me had expired. They told me that I could return my phone and go to an MTN branch and sign up for a new contract that offered me said watch.

I wrote a review on Hello Peter and no one from MTN contacted me. A few weeks later I got a phone call from a company engaged by MTN enquiring about my experience. They later sent me an SMS telling me that my case was valid and that the consultant made an ******* offer and I therefore qualified for the watch. Needless to say, I never received the watch.

Lo and behold. Received a call ***) from MTN today 07 January 2026 @ 16h24 informing me that my contract expired in October 2025 and if I would like to renew the contract. As I was explaining to the consultant, he checked his records and confirmed a Sandra I think Prinsloo indeed contacted my last year etc. He then dropped the call leaving my frustrated and angry.

MTN YOU ARE ****ING ******. PEOPLE TALK ABOUT STATE *******ION BUT YOU ARE JUST THE SAME. MOTHER ****ERS I ****ING HATE YOU.