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Praisewell Nonhlanhla Dube-Zungu

1 reviews | Active since Sept 2017

21 Jul 2018, 15:22

MTN is abusing customers and gives no damn about inconvenience and *******.

What a *******! Am a contract customer paying more than R800 a month... minutes loaded on the 17th ... debited every 15th of the month. No access to calls from yesterday.... all the consultants tell you is... there is a technical problem. What a ruthless cell phone company MTN is. Plus... not everyone has numerous phone services they can turn to if let down by you guys. Please get your act together. You can't be abusing customers like this! How are you going to make up for all this inconvenience? One sounds like a fool to be telling people one can't make calls because of insufficient airtime while so much is debited for the stupid service.

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Replies (1)
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Praisewell Nonhlanhla Dube-Zungu's update23 Jul 2018, 16:01
Reviewer Update
Dear Itumeleng Thanks for a sound response Itumeleng. I wish you could also teach your COLLEAGUE ISHIE that before sending an irrational response to a client, s/he must learn to read, interact with the post, reason, use the brain and not the heart to think.... then respond. Should s/he take this advice, s/he stands a better chance to keep his/her job. Thank you for your professional conduct Itumeleng. Kind regards Nonhlanhla Dube Write a reply