1 reviews | Active since Dec 2016

30 Oct 2018, 10:15

MTN is abhorrent.

Atrocious. They have been sending my mother's installment into a wrong account for the past 4 months. Have been blocking her account for a month now and keep giving excuses as to why her phone isn't being activated and now all of a sudden she still owes money. So many excuses and *********** people who seem like they don't have matric. My mother has been to this branch 6 times in 3 weeks and still nothing just excuses. Please close this branch they are giving Bedford Centre a really bad name.

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Replies (1)
MTN South Africa
MTN South Africa's reply31 Oct 2018, 11:35
Official

Good day Xani

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.

Please give us a chance to look into this and revert back to you.

Warm Regards,

Ayanda Mthimkhulu

Best regards,