MTN is a waste of **** time ,( red n ***ken nasie se hulle )

I app**** for an online contract with MTN which was approved. Then they gave the wrong contact number to the couriers when I phoned the courier company we organized the delivery only for me to find out MTN has the delivery on hold. I phoned MTN like 5 times each day no one is able to assist me, the first time I phoned they keep putting me through to different consultants none of them able to help me or is not even willing to help me . They finally put me through to there contracts department where I was put on hold for 20 min I put the phone down to call again after an hour no one is picking up when I phone, so I keep on phoning them they put me through to sales and said I need to speak to someone in "after sales" like what the **** just tell me why MTN told the courier company to put the delivery on hold all I want is my device. They don't respond to emails the only email I got was to say the contract is approved and that I should send an email to *** I did that and no one responded yet. It has been 1 week almost 2 weeks with no help at all. They sent me a order status which states "your order has been updated to on " Okay so now what the **** is the order updated to when all I see is a blank space between the to and the on. MTN seriously needs to pay attention on their customer service.

Delivery isn't supposed to take so long , the best of all is they didn't even inform me that my parcel is on hold when I phoned the courier company they told me.