MTN IS A VOMIT

iF I COULD, I WOULD NOT EVEN GIVE A STAR, I HAVE BEEN TRYING TO DO A SIM SWAQP FOR A WHILE AND AFTER SUCCESSFULLY ANSWERING YOUR QUESTIONS IM TOLD TO WAIT 24 HOURS BEFORE TRYING AGAIN AND NOW ITS ALMOST A WEEK AND ALL THEY TELL ME IS THAT THEY ESCALATED THE MATTER BUT NOTHING GETS DONE AND NOW I MUST WAIT 48 HOURS. 24 HOURS BEFORE ATTEMPTING AGAIN AND 24 HOURS AFTER DOING IT FOR THE PROCESS TO GO THROUGH,,,EFFING ANNOYING IF YOU ASK ME. ONE WOULD THINK WITH ALL THE BAD PRESS AROUND YOUR DATA PRICES YOU WOULD MAKE IT A PRIORITY TO RETAIN THE CLIENT YOU HAVE.