1 reviews | Active since Aug 2016
MTN IS A TOTAL *******
<p>I CANT TAKE IT ANYMORE THAT WHEN I LOAD AIRTIME IT DISSAPEARS.THEN THEY WANT TO SEND THIER USELESS FREE R100 AIRTIME THAT EXPIRES THE SAME DAY AND CAN ONLY CALL MTN NUMBERS.IT IS THE WORST SERVICE PROVIDER.SOMETIMES I WANT TO MAKE IMPORTANT CALLS AND IT SAYS I DONT HAVE AIRTIME.I PREFER TO USE ANOTHER SERVICE PROVIDER IM TIRED OF IT.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your usage for the period of 01 August 2016 to 30 August 2016 was validated. As per system record, there are multiple internet applications running hence the depletion of airtime and data bundles.
Please always ensure that you do not have multiple internet connection running at same time. You may contact the data support desk 1555 (free from mtn sim card) or ********** ( from a different service provider) in order to get assistance on how to check and close the multiple applications on the your handset.
In the event were the error of insufficient airtime occurs, please turn the flight mode off and on again, this helps to minimize the impact
Should you wish to opt out from wow bonus, dial *130*503*1# ok
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your usage for the period of 01 August 2016 to 30 August 2016 was validated. As per system record, there are multiple internet applications running hence the depletion of airtime and data bundles.
Please always ensure that you do not have multiple internet connection running at same time. You may contact the data support desk 1555 (free from mtn sim card) or ********** ( from a different service provider) in order to get assistance on how to check and close the multiple applications on the your handset.
In the event were the error of insufficient airtime occurs, please turn the flight mode off and on again, this helps to minimize the impact
Should you wish to opt out from wow bonus, dial *130*503*1# ok
Thank you for bringing this matter to our attention.
Regards
Nompumelelo
REQ: **********
Best regards,