MTN is a *****

Dear MTN i user a handset that has dual sim, sim1 is data dedicated due to free data allocation from CellC, sim2 is voice dedicated due to the best feature embedded on the handset I have completely switched off data usage on sim2. The crux of moment is yesterday I recharge with a R30 denomination and the last I checked I had approximately R27 to my surprise at the end of my day I checked my balance andd I experienced R0.00 so I called 135 I spoke SANELISIWE MTHOMBENI at 20:48 I laid my complaint with her as mentioned above sim1 is data telephony1; sim2 is voice telephony ruined the conversation by saying I used data on sim 2 on 1 allegation she mentioned i consumed 449megs then she claimed I said i use data on whatsapp in my attempt to make her understand my reason I wasted 10 min of my evening to call MTN only to undermined by an airheard who sees her self as MTN billing system. I have heard when people claimed they use MTN because they have cheaper rates but with completely useless customer care service but I now understand why you give all the freebies you make up your losses by *****ing from poor unsuspecting customers and the Mthombeni's of this World who have no clue why they sit at the end of 135.

Regards

Unathi Pupu

☎+ ********** 4242

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