MTN is a *****, they keep eating into my airtime at every recharge and when I call to get clarity they throw me from pillar to post making excuses about their systems not being updated yet so they can’t see where my airtime has gone, if not that they tell

MTN is a *****, they keep eating into my airtime at every recharge and when I call to get clarity they throw me from pillar to post making excuses about their systems not being updated yet so they can’t see where my airtime has gone, if not that they tell me that my airtime was used on the net yet I’ve got my airtime blocked from being used if my data bundle runs out (out of bundle usage blocked). I’ve reported the same thing to MTN and I’m always told to leave my contact number and that my matter would be escalated to senior management who’ll call me back to resolve my problems but none of such ever prevails instead I find myself having to top up the lost airtime so I can purchase the data bundle which I need for work purposes. This occurrence has happened on 2 different MTN SIM cards that I use *** & ***) and I’ve gotten no conclusive resolution on behalf of both these SIM cards.