GT
Garth T
1 reviews | Active since Sept 2014
23 May 2015, 15:10
Mtn is a TERRIBLE service provider!!!
I have emailed 3 times to cancel one of my 3 contracts which they say can be done on [Email Removed] I have had no response, I just received my statements now, one of them the bill total that they show and what they actually debit differs by more than 100 Rand. The offer Cell C is giving is looking alot more attractive now, I have been a huge backer of Mtn for more than 10 years, but now, they can kiss my, and kiss my money goodbye, I will do everything in my power to ensure all my contracts get cancelled ASAP and I will move to a service provider that can actually provide a service!!!!!
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Replies (1)
MTN South Africa's replyOfficial
29 May 2015, 08:43Hello GarthT,
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
*** the expiry date is 10/05/2015 can be cancelled, you have to call into 808 to have it cancelled and put onto pre-paid if you'd like to retain the number.
We trust you find this in order.
Regards
Jean
REQ:***
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
*** the expiry date is 10/05/2015 can be cancelled, you have to call into 808 to have it cancelled and put onto pre-paid if you'd like to retain the number.
We trust you find this in order.
Regards
Jean
REQ:***
MTN South Africa's reply29 May 2015, 08:43
Official
Hello GarthT,
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
*** the expiry date is 10/05/2015 can be cancelled, you have to call into 808 to have it cancelled and put onto pre-paid if you'd like to retain the number.
We trust you find this in order.
Regards
Jean
REQ:***
Thank you for posting.
Thank you for taking time to raise your concerns, please accept our apologies for any inconvenience caused.
*** the expiry date is 10/05/2015 can be cancelled, you have to call into 808 to have it cancelled and put onto pre-paid if you'd like to retain the number.
We trust you find this in order.
Regards
Jean
REQ:***