MTN IS A ****!!!! STOP BILLING ME

Good day

I have a problem, I had a contract with MTN then I called the customer care number to ask for a cancellation of contract then I asked the person who was assisting me to calculate a settlement amount so that I can pay it, that was on the 15 of July 2024 then I was given the amount to pay which was R15 327.19 then on the 16 of July 2024 I received an email form you stating that you have received the payment then on the 16 of July 2024 again I received an email stating that my contract is to be cancelled on the 17 of July 2024. on the 17th of July 2024 I received an email saying I am now on prepaid contract then I thought I was done with contract to my surprise on the 05th of August 2024 I received an email which has MTN Statement and a Bill that amounts to R560,60 that I need to pay by 25 of August 2024, what's the amount for because I asked for the amount that I needed to pay because I stated to the consultant that I am no longer working and who's fault is it when the consultant didn't include the whole amount? Also, if I paid the settlement amount after the bill was sent Why is not R1 073 the monthly installment? I do not have the amount that is requested from me now I have a negative balance on my bank because you tried to debit but the was no money available. I need the recording of the consultant I was speaking to for the settlement amount please because I did inform her that I am cancelling because I am unemployed. Please stop *****ing people

The consultant that was assisting me on the 15 of July 2024 is Nelisiwe Goba at 08:43 in the morning and I paid R15 327,19 at 08: 49.

Today I have received email that is billing me R1 164,27 (02/10/2024) which I am not going to pay please you are ruining my credit score!!!!

Thank you Asisipho Mnqokoyi