ZD
Zama D

1 reviews | Active since Nov 2017

03 Jan 2019, 06:37

MTN is a ****, don't do business with them

Don't consider doing business with MTN. They are a ****. They lie to people to get them to take contracts. I'm stuck because I was sold a 'deal'. Told I would get this but it didn't happen. Switch to Telkom or Vodacom before they **** you like me. They have been telling me they working on my query, it's been months am still waiting. I tell all my friends and family and will still spread the word on social media. Am disappointed with MTN and how they handled this. Clearly this is how they do business because nothing has been solved yet!! When I try to cancel they tell me about early termination fees which is not even my fault because had they not **** to me I would have taken another deal with them.

So please be aware if they call you and tell you of new deals...

Still waiting for my query to be solved. I guess I will wait till the contract ends. At least they should have made things right by giving me what they promised but hey....

0
Replies (2)
MTN South Africa
MTN South Africa's reply07 Jan 2019, 13:21
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team 
ZD
Zama D's update09 Jan 2019, 05:44
Reviewer Update
I have been hearing the same feedback for the past few months that you are investigating and I'm still waiting. I have lost all hope on MTN