TN
Takalani N

1 reviews | Active since Jul 2020

27 Oct 2020, 16:53

MTN is a ****

In my life I’ve never experienced such a poor service, I have been on a 24 month contract with MTN which has now reached its 24 month term, surprisingly they are still deducting what they call a month to month service Fee of R109.00 that I don’t want each month, I went to the branch to cancel and they told me to call 135, I have been calling that no Since yesterday with no success holding for hours for the retention department, and send them numerous emails with no help....

I was going to upgrade with them next year January but after this experience I will never, their service is disgusting because when you apply they are available in a dial but when you want to cancel what you did not authorize them to do they are nowhere to be found,

But I guess I will dispute their next debit orders until they stop deducting, they know they are a **** and won’t answer their phones at cancellation department that’s why you can’t even do it at their branches

I have paid my contract for 24 month with no fail, so cancel your unauthorized deduction you are debuting on my account

Be careful of MTN, this is ****************,

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Replies (1)
TN
Takalani N's update27 Oct 2020, 17:09
Reviewer Update
MTN better contact me here or on my email *** or I will take it this and proof straight to the right handles on Twitter.... I’m not working for you so you can come and deduct your unauthorized debit order on my account (period)
Dare me and see