MM
Milly M
1 reviews | Active since Feb 2019
13 Mar 2019, 05:54
MTN is a ****
So I got a contract on MTN last year January 2018 ,they billed me with 20g every month until this year January 2019, so February they give me 10g and asked them what's happening they took me from pillar to post demanding my contract and all that still no luck , so this month March 2019 ,they billed me with 5g only ,still when ask I'm taken from pillar to post ,enquiries with regard to cancelling my contract also MTN charges more money, while they are falling to deliver on their promises, MTN is a ****
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MTN South Africa's replyOfficial
13 Mar 2019, 13:31 Good day Milly Thank you for taking time to raise your concerns with MTN. We are sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you. As per our telephone conversation, I will log this to the billing dept and will contact you with feedback. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
MTN South Africa's reply13 Mar 2019, 13:31
Official
Good day Milly Thank you for taking time to raise your concerns with MTN. We are sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you. As per our telephone conversation, I will log this to the billing dept and will contact you with feedback. Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,