MTN IS A **** !!!!

My sim card stopped working on the 22nd of January 2022 and i called MTN to be told that the sim card wasn’t RICA’d correctly. I stayed without an active sim card until the 27th where I had it RICA'd yet again at an MTN Store. I got reconnected and all my data was gone. I had 10g day and 20g night. The night data is available but I was told that the 10g day data was used up between the 23-27th. How convenient that it was used up when the sim card was inactive. I spoke to Zama, Ntokozo, Anna and an apparent manager who never assisted with getting my data back. The service was poor and the attitude was condescending. I was told that I was on showmax and iTunes which I do not have accounts for. I am utterly disgusted by the kind of service a network provider gives. I have been a customer since my first cell phone which is 15 years ago but I am ready to ****vert. I use my data for study purposes and MTN has really *****ed me over