1 reviews | Active since Sept 2026
MTN is a risk to get a contact with, 0% aftersales service
MTN is the worst company I have ever dealt with in my life. I got a contract with them and got a Hauwai Nova 15 Max from them, which was completely hacked by my ex brother-in-law Clint Ellish within 2 days. At this stage he has completely cloned my phone and changed my MTN records by hacking their app, changed my real address to Main Road one Secunda, which I don't even know if that really exists. Spoke to MTN about this, said the cannot do anything about this, useless *******s. Then pray why do I pay insurance for phone. I begged them to limit my account costs to R435 for August. It was nearly R1400. With a hacker involved. The reason I explained to them why my phone was being hacked was that my sister, Michelle Ellish and myself are involved in a legal battle regarding my mother's estate. My sister wrote out the will & Testament herself and signed for it. We got a handwriting expert. My sister has stopped payment to me from my mother's estate, so I don't even have food to eat. This is so I cannot afford the attorneys. Mr Ellish's job is to make it impossible to communicate with my attorneys by making the phone unusable. And MTN just says they can't do anything. Not even stop the spiraling costs. I have had to stop using my MTN simcard completely so there are 0 additional costs. MTN has been a nightmare to work with. They don't care about pushing your costs to the absolute limit. They charge you nearly 100% fee on what you buy on their app in data, voice or even sms's. I will have to use attorneys to get out of this contract. Having a phone that is so completely hacked and contains bots is crazy. And MTN refuses help
