1 reviews | Active since Aug 2016
Mtn is a ******* company
<p>Hi, I had took a contract with mtn mobile an I phone 6+. The phone is still under warranty and has been giving me problems. It went for repairs for 2 times and now they want me to pay 7000+ rand for a replacement unit which is still under warranty. Never gonna do business with you ever again.I have been paying around 1300 a month for my contracts. Trust me u lost me as a customer and will never recommend you to anyone I know. U want 7000+ for a replacement unit under warranty, then stop calling it a warranty. U lost a loyal customer forever. </p>
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per our telephone conversation earlier, as soon as you provide us with the imei the matter will escalated to management team of the repairs centre.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that as per our telephone conversation earlier, as soon as you provide us with the imei the matter will escalated to management team of the repairs centre.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Hi I had to go overseas due to an emergency so could not reply back in time. my IMEI number is ********** ********** 2. its so unfair n unfortunate that MTN is dealing my case like this. Please find a solution to it.
Thanks
REGARDS
Jiju babu
Hi I had to go overseas due to an emergency so could not reply back in time. my IMEI number is ********** ********** 2. its so unfair n unfortunate that MTN is dealing my case like this. Please find a solution to it.
Thanks
REGARDS
Jiju babu