1 reviews | Active since May 2012
MTN is a *******
MTN is a completer *******. My contract expired in May 2018. I decided to not renew my contract as I could not get any resolve from MTN for their exorbitant and/or continuous overcharges. Son person from their Summer whatever called me re an upgrade and I told her I'm not upgrading but I'm increasing my minutes to which she rep**** I would be paying R150 as of June 2018. Since then I have been paying anything between R470 and R580 per month. When I called then about it I was told I upgraded.....what the hell.....no device.....extra 100 minutes.....I'm still waiting for it to be resolved and they again deducted over R500.......I can't deal anymore.....whatch this space....life is expensive.....I'm unemployed and still paying.....I don't have money to waste
Good day Maureen,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you would need to contact Summer Mobile with regard to your complaint. Their contact number is ***.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Maureen,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you would need to contact Summer Mobile with regard to your complaint. Their contact number is ***.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,