MTN IS A NIGHTMARE!

Item: MTN South Africa
Rating: 1
Author: pearl N

AGAIN AM BEING ****** BY MTN. TODAY IS THE DAY AM GETTING MY DATA AND I SINGED UP FOR A 120GB DEAL BUT I ONLY RECEIVED 60. LAST MONTH TWO DAYS AFTER GETTING MY DATA THEY TOLD ME IT WAS DEPLETED AND I DIDNT UNDERSTAND BUT THEY TOLD ME THERE'S NOTHING THEY CAN DO NOW TODAY I GET 60GB INSTEAD OF 60GB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CAN SOMEONE PLEASE HELP CANCEL THIS NIGHTMARE OF A CONTRACT FOR ME PLEASE!!!!!

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

18 Apr 2019, 12:10

Good day Pearl

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

I have checked your account and you have been provisioned on the 17th of April 2019. 30GB anytime data and 30GB night express, which in total is 60GB

Warm regards
Renall Chetty
Complaints Management Team

Best regards,

MTN South Africa's reply18 Apr 2019, 12:10

Official

Best regards,

MTN IS A NIGHTMARE!

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