mtn is a horrible network provider with no customer support

Extremely disappointed in MTN service

Upgraded my cellphone contract but wasn't happy with the device went back to them to advise i would like a different device and that i'm willing to pay more for the new device this was within the 7 day cooling period

mind you I've been a good client that never misses payments and i don't just have one contract but 3 with them!

Got the upgrade Monday went back Saturday get told it can not be exchanged unless there is a technical fault.

they call me today and tell me they willing to exchange the device then get my hopes up and when im supposed to get my new device they tell me no sorry the 7 day cooling period has passed yet i was in their shop on Saturday.

i am disgusted i regret upgrading should've just cancelled the contract.