1 reviews | Active since Jul 2016
MTN is a *****
<p>I took a contract of Acer laptop with MTN last year then first month they debited R1700 and I complained and they promised to look at the matter. Second month they debited R3229 and I reversed the money back and went back to the shop to complain again and we reached a conclusion that I will deposit the money every month into their account.</p> <p>Then they blocked my simcard and claim I owe them, How can I be owing them while I payed them every month. They sent their attorney to call me. Mtn is a ***** and they don't kbow how to handle customers</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the Legal division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of the Legal division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Best regards,