MTN IS A *******

Been a customer of MTN for the longest time. Did an upgrade on mid March 2025, received an invoice from the agent with a Total of R1098 on it. I asked why does my installment show that, I was advised that it's not my installment, it's my credit limit. I went forth and signed the contract. The 31st of Feb 25, a debit order of R1098 goes off,bare in mind the device I took is only R549 a month. I left it as there are apparently upgrade fees etc, 1 March comes and another R362 goes off, this now totaling R1460 in 1 month for a contract that R549.

They now sending me messages to say my payment was unsuccessful however it clearly shows on my bank statement. MTN needs to fix whatever they are doing, these new processes and policies they are implementing is ripping us as customer off. Rest assured you lost me and my family as a customers going forward.