1 reviews | Active since Nov 2016

18 Nov 2016, 15:00

MTN IS A DISGUST

<p>Nothing spells MTN better than disgusting, and dishonest. ON many occasions, I get cheated by MTN, I buy data and 2 minutes data is gone, and when you call customer care there is never a straight answer than the sob story of restricting apps. I mean my apps are off, and auto updates are switched off and only activate when connected to WIFI. My data is only open for WhatsAppp and Facebook, and MTN has a right to take 100MBs like nothing in 2 minutes. Call customer care, they tell you "sorry sir, call after 15 minutes so we can tell you where data went to" after 15 minutes, they go "sorry sir call us after 2 hours or 24 hours" I mean what the f**K is wrong with you people!!???? Is this house you increasing your annual turnover or increase your share price by *****ing from innocent people? </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Nov 2016, 18:34
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please note that a billing query has been logged for investigation, reference number: SMC/***.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***